Flight cancelled due to coronavirus?
Is your airline refusing to refund your ticket?

Get your money back
for your cancelled flight with us!

Get your refund

100% of the ticket value

You are entitled to a full
refund but it can be difficult to obtain alone. Trust the professionals to do it for you.

No extra formalities

We will negotiate with the airlines for you with the sole aim of getting your money.

No win, no fee!

You run no risk. Commission will only be charged if we win your court case.

Our service is free if the airline refunds your money without going to court. However, if legal action is required a commission will be charged. We have a 99% win rate in court so far. Commission is charged at 25% of the recovered amount for court win. Remember, no win, no fee!

How does it work?

Fill out the application form and submit your documents
We negotiate your refund with the airline
If necessary we will take legal action
Your money is transferred directly to your bank account

You are one step away from your refund

The faster you decide to get your refund the faster we can get your money back. Leave us your contact details. In the next step we will also ask you for a reservation document.

First and last name is required

Covered passengers

First and last name is required
Enter a valid e-mail address
Consent is mandatory

75% of our customers rated our services as "Excellent"

See what our customers say about us

I received the compensation in a timely fashion. The amount of the compensation was very satisfactory. Very quick turnaround and great customer service. Thank you!
Quick and professional. I already have my money in my bank account. Thank you especially to Mateusz for creative thinking and the right client approach."
When all the other Internet companies failed and said that they couldn't help, GIVT settled everything in a week, and I got my money after 3 weeks. Fast, efficient and effective! ;)
Absolutly impresive support. Everything was quick and effective. I recoment givt.com in 100%!

Do you know your rights?

Frequently asked questions

I had a cancelled flight due to coronavirus – what are my rights?

All ticket holders are entitled to a full cash refund. If you are offered a flight voucher that you do not wish to accept, you are under no obligation to take it. You can request a refund from the airline instead. Companies like GIVT can offer professional help to get your money back legally. We have a success rate of 99% of cases won. Your chance of a cash refund is much better with the professionals.

Will my airline refund me for the cancelled flight if I contact them myself?

Legally airlines are obliged to refund all legitimate ticket refund claims within a period of 7 days. However, currently airlines are taking much longer to respond to customers, let alone process cash refunds. Some airlines even state that refund requests, once accepted, will take at least 6 months to process! Plus often they offer flight vouchers and other substitutes, before even communicating the right to the cash refund.

I was offered a flight voucher instead of a refund – do I have to take it?

No, irrespective of the airline’s initial response, all passengers are entitled to a full cash refund for cancelled flights due to Coronavirus. Many airlines, however, try to obligate customers into either rebooking their flights for another date, or accepting a travel voucher, or airline account credit in lieu of a cash refund. If your airline does not offer a refund option, this is no way means that refunds are not a possibility, on the contrary, it is your right as confirmed by the European Commission on May 13th, 2020.

How can GIVT assist with passengers right during coronavirus?

GIVT has both the legal and administrative experience and expertise to deal with airlines. Coronavirus flights are a special case and the airlines use various tricks not to pay the cash refund to the travellers. GIVT gives customers a voice which airlines cannot ignore. Whereas it is easy to ignore the voice of a single customer with a cancelled flight, it is quite another thing for airlines when they deal with a company like GIVT who may represent hundreds of thousands of customers at any given time. GIVT will increase your chances of success, reduce your waiting time and deal with you in a professional and clear manner.

99% cases won
We deal with 220 airlines
150 000 satisfied customers

You'll get your money back for cancelled flight with us!