Technical and other problems

1 How to file a claim for more than one passenger? 
How to file a claim for more than one passenger? 
To file a claim for more than one passenger, simply select “Yes” at the "did you travel with family or friends?" promt. GIVT will send you the relevant form to provide your fellow passenger’s details.
1 Is it possible to submit a claim without having the flight number? 
Is it possible to submit a claim without having the flight number? 
Unfortunately, it is impossible to file a claim without the flight number. The flight number may be found on, for example, booking confirmation, or by checking the airline’s website. Without it, GIVT cannot pursue your claim, because lack of the flight number hampers the process of claiming compensation.
1 Problem submitting a claim – what to do? 
Problem submitting a claim – what to do? 
If there is any problem with submitting a claim, simply email details to info@givt.com. Our IT department will take of it for you.

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Blog

07.11.2019

Flight chaos as Lufthansa hit by 48 hour strike

More strikes could come “at any time“ Lufthansa has had to cancel over 1,300 flights after a legal bid to halt a strike by cabin crew failed. The 48 hour action over pay rates and worker conditions began at midnight Central European Time. Up to 180,000 passengers are facing travel disruption. Lufthansa’s main hubs, and…

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04.11.2019

Flying between UK and USA? Check when you are entitled to compensation.

EU Regulation EC261/2004 was created to give travellers a legal framework to protect their financial interests. It was first instituted to prevent EU carriers from overbooking their flights, but it has evolved to include cancellations and delays. In a few core circumstances, any EU passenger is entitled to monetary compensation if their airlines are in…

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04.11.2019

Everything You Need To Know About Hold Luggage

Never sure whether you will get away with your free carry on allowance, or should you pay extra for priority. On long haul flights baggage allowances are usually quite generous, but on short-haul, or budget flights choosing which size and type of luggage can be mindboggling. Index: Carry on cabin hand luggage allowances top airlines…

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31.10.2019

New European Court ruling to make payouts easier for passengers

We’re really excited about Europe’s highest court, the European Court of Justice’s new ruling. Passenger rights have been given a huge boost. A decision from the 24th of October has confirmed that boarding passes should not be needed to file a claim. This decision makes the process of filing a claim for disrupted flight compensation…

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30.10.2019

New trial by easyJet at Gatwick speeds up boarding by 10%

Gatwick Airport, in conjunction with easyJet, is working to reduce delays by trying out new boarding techniques. Passengers with window seats are being allowed to board first, followed by the middle seat passengers, and then aisle passengers. Groups of friends or family groups are boarded by row, starting from the back of the plane. Gatwick…

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30.10.2019

The ins and outs of Airport Strikes and compensations

Recent strikes at Lufthansa and a national transport strike in Italy caused travel chaos for thousands of passengers, but is there an easy way to know when flight compensation is due because of a strike? “In principle, strikes do not exempt air carriers from compensation liability for any cancelled flights,” says Elżbieta Tyszka, Head of…

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