Technical and other problems

1 How to file a claim for more than one passenger? 
How to file a claim for more than one passenger? 
To file a claim for more than one passenger, simply select “Yes” at the "did you travel with family or friends?" promt. GIVT will send you the relevant form to provide your fellow passenger’s details.
1 Is it possible to submit a claim without having the flight number? 
Is it possible to submit a claim without having the flight number? 
Unfortunately, it is impossible to file a claim without the flight number. The flight number may be found on, for example, booking confirmation, or by checking the airline’s website. Without it, GIVT cannot pursue your claim, because lack of the flight number hampers the process of claiming compensation.
1 Problem submitting a claim – what to do? 
Problem submitting a claim – what to do? 
If there is any problem with submitting a claim, simply email details to info@givt.com. Our IT department will take of it for you.

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Blog

17.03.2020

Cancelled flights because of Coronavirus – what to do?

The Coronavirus pandemic (COVID-19) and closure of borders by many countries to minimise spread has caused many airlines to cancel most or all flights. Hundreds of thousands of passengers are left with paid tickets wondering what they can do. GIVT’s experts reply: Because of the global risk to health caused by Coronavirus, flight disruptions, including…

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05.03.2020

What to do if you lost your passport abroad?

It’s the worst feeling in the world, searching in your pockets for your passport and it’s not there. The bottom has fallen out of your world as you rifle frantically but to no avail. Whether lost or stolen, not having your passport, national ID, driver’s license or credit cards when abroad can feel like a…

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03.03.2020

Does your airline provide safe water to drink?

A recent study in the USA by the Hunter College NYC Food Policy Center in conjunction with DietDetective.com revealed that the quality of drinking water varies wildly by airline and many provide passengers with water that is not safe to drink. The 2011 Aircraft Drinking Water Rule (ADWR) requires US airlines to provide passengers and…

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20.02.2020

Travelling with pets on planes

There’s nothing better than coming home to your best friend in the whole world after a long day at work. Just seeing them wagging their tails or padding softly toward you puts the smile right back on our face. Dogs and cats have been part of our lives for thousands of years, dogs first for…

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11.02.2020

Air Italy has gone into liquidation!

Milan, February 11th 2020: Air Italy becomes the latest airline to go into liquidation. A shareholder’s meeting decided to ground the ailing airline that has suffered €380 million in liabilities in the last 2 years. The company has stated that passengers with flights up to the 25th of February will be honoured with alternate flights…

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10.02.2020

What Can Airport Baggage Scanners See?

Airport scanners – Big Brother or Big Mother? Security concerns have made air travel a pretty invasive affair, but the security process is actually designed to protect us, the passengers. It is critical to the safety of all who fly that hold luggage, hand luggage and each passenger’s physical person are all checked by scanners…

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