Technical and other problems
How to file a claim for more than one passenger?
Is it possible to submit a claim without having the flight number?
Problem submitting a claim – what to do?
Many of us know that horrible sinking feeling as you are rushing to the airport and know that with each passing minute your chances of arriving on time are getting smaller and smaller. Plans can change at the last minute or unforeseen problems can occur trains that turn what should be just a simple trip…Read more >
Last chance for Summer 2020 Holidays Summer is drawing to a close, but there is still plenty of opportunity for sun holidays with Cuba now coming off the quarantine list. Other countries such as Switzerland, Czech Republic, and Jamaica have been re-included on the self-quarantine list, while Portugal has been added to the travel corridor…Read more >
Sometimes travel plans can change unexpectedly and never more so than now with governments continually flip-flopping over their COVID-19 border, travel and quarantine policies. If you find yourself stuck with an airline ticket for either yourself or your family that you no longer want to use, we may have the answer for you. Whether airline…Read more >
Purchasing tickets has become so much easier in recent years. Gone are the days of visiting an airline office and waiting for a printed ticket. Nowadays tickets can be purchased directly from the comfort of your own home and for the more technology savvy, tickets can be bought practically anywhere just with their smartphones. It…Read more >
Flight vouchers are the aviation industry’s response to flights cancelled by the Coronavirus crisis and the subsequent claims for refunds. Don’t be fooled! Ticket refunds are a right, claim yours now! Only a few months ago requesting a refund for a cancelled flight was not a problem and most refund requests were processed in a…Read more >
The Whole World in Freeze-Frame Out of nowhere our whole world was halted freeze-frame for months. Nobody expected it and no one was prepared for it. We were closed off in our homes, some of us without anybody else to interact with. And all that long while we longed for what we took most for…Read more >