Technical and other problems
How to file a claim for more than one passenger?
To file a claim for more than one passenger, simply select “Yes” at the "did you travel with family or friends?" promt. GIVT will send you the relevant form to provide your fellow passenger’s details.
Is it possible to submit a claim without having the flight number?
Unfortunately, it is impossible to file a claim without the flight number. The flight number may be found on, for example, booking confirmation, or by checking the airline’s website. Without it, GIVT cannot pursue your claim, because lack of the flight number hampers the process of claiming compensation.
Problem submitting a claim – what to do?
If there is any problem with submitting a claim, simply email details to info@givt.com. Our IT department will take of it for you.
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