The airline cancelled your flight
because of COVID-19?

Get ticket refund

Technical and other problems

1 How to file a claim for more than one passenger? 
How to file a claim for more than one passenger? 
To file a claim for more than one passenger, simply select “Yes” at the "did you travel with family or friends?" promt. GIVT will send you the relevant form to provide your fellow passenger’s details.
1 Is it possible to submit a claim without having the flight number? 
Is it possible to submit a claim without having the flight number? 
Unfortunately, it is impossible to file a claim without the flight number. The flight number may be found on, for example, booking confirmation, or by checking the airline’s website. Without it, GIVT cannot pursue your claim, because lack of the flight number hampers the process of claiming compensation.
1 Problem submitting a claim – what to do? 
Problem submitting a claim – what to do? 
If there is any problem with submitting a claim, simply email details to Our IT department will take of it for you.

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Airline COVID-19 Refund Policies

Europe is flying again On 15th June 2020 the skies of Europe opened up. EU countries reopened their land borders with neighbouring fellow EU members. With only a few exceptions, most notably the border with Spain and Portugal, we can safely say that post-COVID European airlines are now back in business. This will come as…

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Where can I book my 2020 summer holidays?

Air bridges now open to over 70 countries! UK Transport Secretary Grant Shapps has confirmed that the government has been successful in implementing “air bridges” with over 70 countries. This means that passengers can now fly directly from England to the following countries without having to undergo mandatory quarantine: Andorra, Austria, Belgium, Croatia, Cyprus, Czech…

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The Safest Post-COVID Destinations for Travel

I Will Fly Again Coronavirus wrought an unprecedented toll on developed countries in 2020. Health systems were strained to the limit, many people were infected, and tragically many died. The pandemic also had an unprecedented effect on businesses, with millions put in lockdown, unable to work. Every industry was hit, but perhaps hardest hit was…

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Post-COVID Travel Tips

Now that Europe is back opening up to air travel again, after a 3 month hiatus due to the Coronavirus pandemic, how will flying now change? What new safety precautions can we expect at airports and on board as we take to the skies once more? On 15 & 16 June 2020 most of the…

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Cancelled flights because of Coronavirus – what to do?

The Coronavirus pandemic (COVID-19) and closure of borders by the government to minimise spread caused millions of people to have their flights cancelled. These passengers are now out of pocket and are not sure what they can do. GIVT’s experts reply: On 13 May the European Commission confirmed that airlines must refund passengers for flights…

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New normal for flying

It’s been 3 months since my last flight and my feet were getting very itchy. Luckily lockdown is coming to an end in most of Europe with governments reopening their countries for tourism and normal traffic in stages. After these long weeks of uncertainty, we all need a break, and I’m sure that lots of…

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