Covid 19

1 I had a cancelled flight due to coronavirus – what are my rights?
I had a cancelled flight due to coronavirus – what are my rights?
All ticket holders are entitled to a full cash refund. If you are offered a flight voucher that you do not wish to accept, you are under no obligation to take it. You can request a refund from the airline instead. Companies like GIVT can offer professional help to get your money back legally. We have a success rate of 99% of cases won. Your chance of a cash refund is much better with the professionals.
1 Will my airline refund me for the cancelled flight if I contact them myself?
Will my airline refund me for the cancelled flight if I contact them myself?
Legally airlines are obliged to refund all legitimate ticket refund claims within a period of 7 days. However, currently airlines are taking much longer to respond to customers, let alone process cash refunds. Some airlines even state that refund requests, once accepted, will take at least 6 months to process! Plus often they offer flight vouchers and other substitutes, before even communicating the right to the cash refund.
1 I was offered a flight voucher instead of a refund – do I have to take it?
I was offered a flight voucher instead of a refund – do I have to take it?
No, irrespective of the airline’s initial response, all passengers are entitled to a full cash refund for cancelled flights due to Coronavirus. Many airlines, however, try to obligate customers into either rebooking their flights for another date, or accepting a travel voucher, or airline account credit in lieu of a cash refund. If your airline does not offer a refund option, this is no way means that refunds are not a possibility, on the contrary, it is your right as confirmed by the European Commission on May 13th, 2020.
1 How can GIVT assist with passengers right during coronavirus?
How can GIVT assist with passengers right during coronavirus?
GIVT has both the legal and administrative experience and expertise to deal with airlines. Coronavirus flights are a special case and the airlines use various tricks not to pay the cash refund to the travellers. GIVT gives customers a voice which airlines cannot ignore. Whereas it is easy to ignore the voice of a single customer with a cancelled flight, it is quite another thing for airlines when they deal with a company like GIVT who may represent hundreds of thousands of customers at any given time. GIVT will increase your chances of success, reduce your waiting time and deal with you in a professional and clear manner.

We're here to help you!

Can't find your answer? Contact us!

info@givt.com

Was your flight was cancelled, or delayed? 

Don’t wait, claim flight compensation now! Up to €600

Claim now

Blog

07.09.2020

Unused Flight Tickets – Can you get a refund?

Many of us know that horrible sinking feeling as you are rushing to the airport and know that with each passing minute your chances of arriving on time are getting smaller and smaller. Plans can change at the last minute or unforeseen problems can occur trains that turn what should be just a simple trip…

Read more >
31.08.2020

Where can I book my 2020 summer holidays?

Last chance for Summer 2020 Holidays Summer is drawing to a close, but there is still plenty of opportunity for sun holidays with Cuba now coming off the quarantine list. Other countries such as Switzerland, Czech Republic, and Jamaica have been re-included on the self-quarantine list, while Portugal has been added to the travel corridor…

Read more >
19.08.2020

How To Return Airline Tickets

Sometimes travel plans can change unexpectedly and never more so than now with governments continually flip-flopping over their COVID-19 border, travel and quarantine policies. If you find yourself stuck with an airline ticket for either yourself or your family that you no longer want to use, we may have the answer for you. Whether airline…

Read more >
07.08.2020

Airline Ticket Cancellation – How To Not Lose Money

Purchasing tickets has become so much easier in recent years. Gone are the days of visiting an airline office and waiting for a printed ticket. Nowadays tickets can be purchased directly from the comfort of your own home and for the more technology savvy, tickets can be bought practically anywhere just with their smartphones. It…

Read more >
13.07.2020

What is a flight voucher? Should you accept it?

Flight vouchers are the aviation industry’s response to flights cancelled by the Coronavirus crisis and the subsequent claims for refunds. Don’t be fooled! Ticket refunds are a right, claim yours now! Only a few months ago requesting a refund for a cancelled flight was not a problem and most refund requests were processed in a…

Read more >
09.07.2020

We Will Fly Again – Holding on to Hope

The Whole World in Freeze-Frame Out of nowhere our whole world was halted freeze-frame for months. Nobody expected it and no one was prepared for it. We were closed off in our homes, some of us without anybody else to interact with. And all that long while we longed for what we took most for…

Read more >