Costs and payouts
How long do I have to wait for compensation to be paid after a positive decision?
Can I get an invoice with my compensation?
Can I receive compensation in a currency other than those indicated on the form?
In what currency can compensation be paid?
What are BIC, SWIFT and IBAN?
What bank details are needed for a compensation payout?
- Full name of the account holder,
- IBAN, an account number consisting of a country code, check digits, the domestic bank and branch code and client’s personal account number, e.g. GB 26 MIDL 400515 12345674,
- BIC/SWIFT (bank identification code, e.g. MIDLGB22 for HSBC Bank),
Why is the commission rate higher for legal proceedings?
What is the commission for handling a case?
- complaint proceedings: 35% commission of the gross amount applies;
- legal proceedings: 49% commission of the gross amount applies.
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