EU Regulation EC261/2004 was created to give travellers a legal framework to protect their financial interests. It was first instituted to prevent EU carriers from overbooking their flights, but it has evolved to include cancellations and delays. In a few core circumstances, any EU passenger is entitled to monetary compensation if their airlines are in…
Never sure whether you will get away with your free carry on allowance, or should you pay extra for priority. On long haul flights baggage allowances are usually quite generous, but on short-haul, or budget flights choosing which size and type of luggage can be mindboggling. Index: Carry on cabin hand luggage allowances top airlines…
We’re really excited about Europe’s highest court, the European Court of Justice’s new ruling. Passenger rights have been given a huge boost. A decision from the 24th of October has confirmed that boarding passes should not be needed to file a claim. This decision makes the process of filing a claim for disrupted flight compensation…
Gatwick Airport, in conjunction with easyJet, is working to reduce delays by trying out new boarding techniques. Passengers with window seats are being allowed to board first, followed by the middle seat passengers, and then aisle passengers. Groups of friends or family groups are boarded by row, starting from the back of the plane. Gatwick…
Recent strikes at Lufthansa and a national transport strike in Italy caused travel chaos for thousands of passengers, but is there an easy way to know when flight compensation is due because of a strike? “In principle, strikes do not exempt air carriers from compensation liability for any cancelled flights,” says Elżbieta Tyszka, Head of…
Thankfully airlines don’t go bust every day, but the possibility is always lurking around the corner. An airline bankruptcy announcement can be catastrophic and makes it very difficult for customers to enforce their compensation rights for cancelled flights. Cessation of activities Two possible situations exist, either an airline ceases operations and declares its intention to…
A national strike on Friday 25th October will affect flights, as well as public and private transport, including buses, trains, ferries and toll motorways, in and around Italy’s biggest cities Rome, Milan, Naples, Turin, Florence, Palermo and Catania. The national strike was called by trade unions protesting over pay and work conditions, with Rome being…
There’s a big meeting coming up, and you be away from home for 4 days. Love them, or loath them, work trips are part of the job, and we always have to look our best. It’s crucial that we pack right, and bring all the right clothes with us, but the big question is always…
Lufthansa cabin crew, members of UFO, Germany’s largest cabin crew trade union, are set to strike from 6am to 11am on Sunday 20th of October. The strike was announced by UFO trade union chair, Daniel Flohr, and is set to affect Frankfurt and Munich airports. Frankfurt airport is Germany’s busiest airport, and Europe’s fourth in…
Airline regulations are strict, but confusing, so if you’re wondering, “What is allowed in checked baggage?” you’re not alone. Banned items may explode or catch alight under pressure. Asbestos, fireworks, and detonators are obvious examples of what is allowed on checked baggage, but corrosives are just as flammable. Toxic substances and dry ice are restricted…
