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Flight issues

When Can Airlines Refuse to Pay Compensation?

When Can Airlines Refuse to Pay Compensation?

Flight disruptions can be frequent, so every passenger should know their compensation rights when travel is delayed. However, sometimes an airline refuses to pay compensation due to extraordinary circumstances. These are defined as the occurrence of an event that was beyond the control of the airline. Circumstances under which the airline can refuse to pay…

Flight issues due to the weather

Flight Delays Due to Weather

What is a flight delay? The definition of a delay in your trip due to inclement weather or other reasons depends on the distance of the flight. Here is a brief overview of how many hours it takes to classify as a delay based on the different flight distances: For flights up to 1,500 km…

Canada’s new air passenger regulations

Denied Boarding: Canada’s new air passenger regulations

Confederation of 1867, Canadian Bill of Rights of 1960, or the Charter of Rights and Freedoms of 1982 are only few of several big moments and great historical events for the greatest country in the world: Canada. Today, though, on the day of 15th July, there is one more event that will go down in…

Overbooked Flight Definition

Overbooked Flight Definition

If more people show up for a flight than there are seats on the aircraft, there is a chance that some passengers may be denied boarding. If you are involuntarily  denied boarding , you could be eligible for compensation under EU law. How airlines decide who gets on There are several factors in deciding which…

Cancelled flight with travel agency

Cancelled flight with a travel agency – check who’s at fault

Flight prices offered by travel agencies are tempting to anyone who’d like to spend their dream vacations in the paradise destination of their choice. This is mainly because they offer comprehensive holiday packages, including flight to and from the destination. But what when we’ve been waiting to take off for several hours or, worse yet,…

Flight cancellations: a traveller's biggest fear

Flight cancellations: a traveller’s biggest fear

Travelling can be liberating, inspiring, and help you recharge your batteries. As a traveller, you probably invest a great deal of time and money planning and booking your trip, so it’s understandable that you may be disappointed if your flight is cancelled. Unfortunately, flight cancellations are quite common: there can be more than 2,000 flight…

extraordinary circumstances mist on airport

Understanding Extraordinary Circumstances Under EU 261 Regulations

The EU 261 regulations were drafted in 2004 to provide passengers with a clear set of rights covering missed flights. The list is knitted around flight delays, cancellations, and boarding denials caused by circumstances that fall outside passengers’ control. Flight disruptions due to extraordinary circumstances entitle you to compensation to cover your rescheduled flights and other costs….