Flight issues

7 ways airlines are evading ticket refunds

Huge airlines, small tricks, a big problem. Don’t let the airlines bamboozle you out of your money back for a canceled flight. Even during a pandemic, refunds are a basic right for all passengers. Who is affected by this problem? The aviation industry literally came to a halt in March this year and has not…

Coronavirus and Air Passenger Rights

2020 – A record year for canceled flights 2020 will be forever remembered as the year of Coronavirus, or more specifically COVID-19. The epidemic, which originated in China, since has spread all around the world and officially claimed over 400,000 lives between March and May 2020. To combat the disease, countries all over the world…

Passenger Rights Comparison - Canada, EU and USA

Passenger Rights Comparison – Canada, EU and USA

Although the European Union is less than half the size of the United States it boasts nearly 200 million more inhabitants. Despite these differences, flight passenger numbers for the EU and the US are nearly the same, but passenger habits and the types of flights are quite different, and this is reflected in the passenger…

USA trip

Flying between UK and USA? Check when you are entitled to compensation.

EU Regulation EC261/2004 was created to give travellers a legal framework to protect their financial interests. It was first instituted to prevent EU carriers from overbooking their flights, but it has evolved to include cancellations and delays. In a few core circumstances, any EU passenger is entitled to monetary compensation if their airlines are in…

airport strikWhen Can Airlines Refuse to Pay Compensation?e flight cancellation compensation

The ins and outs of Airport Strikes and compensations

Recent strikes at Lufthansa and a national transport strike in Italy caused travel chaos for thousands of passengers, but is there an easy way to know when flight compensation is due because of a strike? “In principle, strikes do not exempt air carriers from compensation liability for any cancelled flights,” says Elżbieta Tyszka, Head of…

Bankruptcy of airlines - compensation

Claiming flight compensation in the event of airline bankruptcy

Thankfully airlines don’t go bust every day, but the possibility is always lurking around the corner. An airline bankruptcy announcement can be catastrophic and makes it very difficult for customers to enforce their compensation rights for cancelled flights. Cessation of activities Two possible situations exist, either an airline ceases operations and declares its intention to…

How to count flight delay

How to count flight delay?

How long was my flight delayed for? Learn how to work out whether you are entitled to compensation from your airline, and how much you are able to claim, based on the length and destination of your flight and how long a delay occurred. Make sure you receive what you are entitled to, as quickly…

When Can Airlines Refuse to Pay Compensation?

When Can Airlines Refuse to Pay Compensation?

Flight disruptions can be frequent, so every passenger should know their compensation rights when travel is delayed. However, sometimes an airline refuses to pay compensation due to extraordinary circumstances. These are defined as the occurrence of an event that was beyond the control of the airline. Circumstances under which the airline can refuse to pay…