Flight issues

USA trip

Flying between UK and USA? Check when you are entitled to compensation.

EU Regulation EC261/2004 was created to give travellers a legal framework to protect their financial interests. It was first instituted to prevent EU carriers from overbooking their flights, but it has evolved to include cancellations and delays. In a few core circumstances, any EU passenger is entitled to monetary compensation if their airlines are in…

airport strikWhen Can Airlines Refuse to Pay Compensation?e flight cancellation compensation

The ins and outs of Airport Strikes and compensations

Recent strikes at Lufthansa and a national transport strike in Italy caused travel chaos for thousands of passengers, but is there an easy way to know when flight compensation is due because of a strike? “In principle, strikes do not exempt air carriers from compensation liability for any cancelled flights,” says Elżbieta Tyszka, Head of…

Bankruptcy of airlines - compensation

Claiming flight compensation in the event of airline bankruptcy

Thankfully airlines don’t go bust every day, but the possibility is always lurking around the corner. An airline bankruptcy announcement can be catastrophic and makes it very difficult for customers to enforce their compensation rights for cancelled flights. Cessation of activities Two possible situations exist, either an airline ceases operations and declares its intention to…

How to count flight delay

How to count flight delay?

How long was my flight delayed for? Learn how to work out whether you are entitled to compensation from your airline, and how much you are able to claim, based on the length and destination of your flight and how long a delay occurred. Make sure you receive what you are entitled to, as quickly…

When Can Airlines Refuse to Pay Compensation?

When Can Airlines Refuse to Pay Compensation?

Flight disruptions can be frequent, so every passenger should know their compensation rights when travel is delayed. However, sometimes an airline refuses to pay compensation due to extraordinary circumstances. These are defined as the occurrence of an event that was beyond the control of the airline. Circumstances under which the airline can refuse to pay…

Flight issues due to the weather

Flight Delays Due to Weather

What is a flight delay? The definition of a delay in your trip due to inclement weather or other reasons depends on the distance of the flight. Here is a brief overview of how many hours it takes to classify as a delay based on the different flight distances: For flights up to 1,500 km…

Canada’s new air passenger regulations

Denied Boarding: Canada’s new air passenger regulations

Confederation of 1867, Canadian Bill of Rights of 1960, or the Charter of Rights and Freedoms of 1982 are only few of several big moments and great historical events for the greatest country in the world: Canada. Today, though, on the day of 15th July, there is one more event that will go down in…

Overbooked Flight Definition

Overbooked Flight Definition

If more people show up for a flight than there are seats on the aircraft, there is a chance that some passengers may be denied boarding. If you are involuntarily  denied boarding , you could be eligible for compensation under EU law. How airlines decide who gets on There are several factors in deciding which…

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